Dispute Resolution

By using/visiting/viewing the website and/or any content sent by S.C. MAR-INA PRODPREST S.R.L. to the user/customer via access and/or sending by any means (electronic, telephone, etc.), the user declares agreement at least with these "Terms and Conditions of Use".

Any dispute regarding these "Terms and Conditions of Use" that may arise between the user/customer and S.C. MAR-INA PRODPREST S.R.L. will be resolved amicably.

S.C. MAR-INA PRODPREST S.R.L. is not liable for any loss, costs, proceedings, claims, expenses, or other liabilities if they are directly caused by non-compliance with the "Terms and Conditions of Use".

Any dispute of any kind that might arise between the user and S.C. MAR-INA PRODPREST S.R.L. or its partners will be resolved amicably. If this is not possible, the conflict will be settled in court, in accordance with Romanian laws in force. The applicable law for resolving disputes in the case of Romanian suppliers operating within the country is Romanian law.

If any of the above clauses is found to be null or invalid, regardless of cause, this clause will not affect the validity of the other clauses.

This document has been drafted and will be interpreted in accordance with Romanian legislation.

Also, since 2016, the ODR Platform (Online Dispute Resolution) has been operational.

In this context, we also publish the following links:

• National Authority for Consumer Protection
• European Consumer Centre of Romania - Complaints
• Online Dispute Resolution